How do I start a warranty claim for my mattress?

For mattresses purchased directly on Beautyrest.com, you can fill out the warranty claim form with all the necessary information here.

All authorized Beautyrest dealers handle warranty claims for their customers. Therefore, your original dealer will assist you with validating your warranty request. If you have not already reached out to your original retailer or their corporate team, please do so.

If the retailer you originally purchased from is no longer in business, or you have moved outside of their servicing area, you can file a warranty claim through our team HERE.

Once we receive your completed claim form, we'll be in touch via email within 1-5 business days to review the next step in your claim, which in most cases is the replacement of the mattress if your claim is verified.