How do I file a warranty claim for my accessories?
To file a warranty claim for your Beautyrestbedding purchased directly through Beautyrest.com, we ask that you email our team at support@beautyrest.com and provide your 16-digit order number, a photo of the sewn-in labels from the defective product, and a photo of the issue with the product.
If your accessories were not purchased directly from Beautyrest.com, you will be working directly with the manufacturer to resolve your warranty issue. Below you will find the manufacturer’s contact information and the product associated with the manufacturer. Please contact the manufacturer for further warranty assistance.
Heated Products
JLA Home
Phone Number: US 866-456-8852 / C 905-607-3939, 289-851-1277 Ext. 232
Email: Jlacs@jlahome.com
Adjustable Bases
Ergomotion
Phone Number: US 1-888-550-3746
Email: info@ergomotion.com
Down/Feather Pillows
Blue Ridge Home
Phone Number: US/CAN 1-800-971-2677 and 626-960-6069 Ext: 101
Memory Foam Pillows
Beautyrest Black Luxury Pillow
Manufactured by Keeco
-By phone at 803-681-3074
-By email: warranty@lkeeco.com
-Visit their website by clicking here
Absolute Relaxation Pillow
Manufactured by Elite
-By phone at 770-683-8271 Ext: 4695
-By email: SSBNewnanOrders@elite-cs.com
-Visit their website by clicking here