How do I file a warranty claim for my accessories?

To file a warranty claim for your Beautyrestbedding purchased directly through Beautyrest.com, we ask that you email our team at support@beautyrest.com and provide your 16-digit order number, a photo of the sewn-in labels from the defective product, and a photo of the issue with the product.

If your accessories were not purchased directly from Beautyrest.com, you will be working directly with the manufacturer to resolve your warranty issue. Below you will find the manufacturer’s contact information and the product associated with the manufacturer. Please contact the manufacturer for further warranty assistance.

Heated Products

JLA Home

Phone Number: US 866-456-8852 / Can 905-607-3939, 289-851-1277 Ext. 232

Email: Jlacs@jlahome.com

Adjustable Bases

Ergomotion

Phone Number: US 1-888-550-3746

Email: info@ergomotion.com

Down/Feather Pillows

Blue Ridge Home

Phone Number: US/Can 1-800-971-2677 and 626-960-6069 Ext: 101

Memory Foam Pillows