What is the delivery window?
It will take approximately
2-4 weeks for your Beautyrest order to be delivered. The delivery company will usually reach out to schedule a delivery time directly with you within two weeks of the order being placed. They will send an email with instructions on how to schedule your delivery online and will also try to contact you by phone.
The day before the expected delivery, the delivery team will reach out to provide your delivery window based on how their day is routed. Delivery times are scheduled in
4-hour increments.
The typical delivery hours are (excluding major holidays): Monday through Saturday, 7 a.m.-7 p.m. Delivery dates will vary and depend on availability (we cannot guarantee specific delivery dates).
A customer or adult must be present at the scheduled time and delivery address. If no adult is present at the time of delivery, we reserve the right to leave the package with a secure receiving authority (e.g., doorman, concierge, or building package center).